A new rule has been implemented today requiring air carriers to disclose how many checked
bags, wheelchairs and motorized scooters are damaged or mishandled each month. The
legislation was passed by U.S. Senator Tammy Duckworth.
“Every airline passenger deserves to be treated with dignity and respect, but too often that is
not the case. Travelers should be able to find out if certain airlines have high rates of breaking
wheelchairs and other equipment that people depend on, just like we can find out if certain
airlines have high rates of flight delays or cancellations,” said Senator Duckworth. “I know from
personal experience that when an airline damages a wheelchair, it is more than a simple
inconvenience—it's a complete loss of mobility and independence. It was the equivalent of
taking my legs away from me again. No air traveler should be left in the lurch, immobile on a
A combat veteran and double amputee, Duckworth has been a strong advocate for disability
rights and consumer safety.